Case managers work with parents who have children, ages 5-17 to assist them in securing steady income, achieving educational growth, and building economic assets so they are better able to invest in their children's education, emotional development and future success, as well as assist their children in increasing their academic achievement by ensuring they have the educational support they need to succeed in school. Based on the family’s needs, a case manager helps them set short and long term goals and works with them to develop a service strategy plan to achieve their economic and/or educational goals and meets with the family bi-monthly to motivate, encourage and track their improvement.